The way we communicate as a population has changed. Text messages are an everyday staple. Platforms like Facebook Messenger and WhatsApp are increasingly popular in our social lives and business communication apps at work. When was the last time you...
Offering outstanding customer service is critical if you wish to retain customers and grow your business. However, exceptional customer support is more than just providing answers to user queries. It is, in fact, a part of the promise you make to...
Whether you are having a teamwork online or in-person, it is the key to successful business in most companies. Why? Let me explain. All companies unite diverse areas into large and small groups. Joining the efforts of all team members makes it...
Many managers and business owners fail to develop an internal communications strategy. This might not be an issue for a small team where everyone has a similar understanding of what is expected. However, as a company grows, developing a coherent...
Automation has become a business imperative. With the demand to cut down on costs and do more with less, businesses are turning to automating simple repetitive tasks. Be it collecting lead data sending out an onboarding campaign or improving team...
I know that a piece of content about too much content is kind of ironic, but hear me out. With every company out there putting out blog after blog, reading all the latest content seems like a chore. That’s good news for a content creator, but...
In some shape or form, email has been around since as early as the 1970s. In the world of IT, where trends change every few months, four decades is quite a long time. According to the data on Statista, there were an astounding 4258 million email...
Busy is the new cool. Somewhere along the line, it became a badge of honor to have as many responsibilities as possible. Stories of CEOs waking up at 4 am, working 80-hour weeks, and glorifying their struggle to succeed are everywhere. But for many...
The ongoing development of technology directly influences everything we do and transforms every sphere of our lives. Some tried-and-true trends are out, other old-timers are broadening the horizons of their impact, and innovations make our lives...
The hype surrounding AI potential has misled many into overlooking its current utility. AI experts say the real value today lies in increasing efficiency and accuracy in our everyday work. If I asked you to give me one example of automation, what...
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